Delivery Policy
Effective Date: October 13, 2026
1. Shipping Coverage
SimplyMe offers delivery services across India. We strive to deliver our products to customers across metropolitan cities, towns, and rural areas, subject to courier service availability at the delivery address.
2. Delivery Timeframe
We aim to deliver all orders within 7 business days from the date of purchase. However, unforeseen circumstances such as adverse weather conditions, logistical challenges, public holidays, or other events beyond our control may cause delays.
3. Free Delivery
We offer free delivery on all orders across India, regardless of order value, subject to service availability at the delivery location.
4. Order Processing
- Orders are generally processed within 24–48 hours of confirmation.
- Order processing may take longer during sales, holidays, or periods of unusually high demand.
- Once your order has been dispatched, a tracking link will be shared with you via email or SMS, where applicable.
5. Delivery Partners
SimplyMe works with courier and logistics partners to deliver orders safely and efficiently. The delivery partner may vary depending on the customer's location and service availability.
6. Tracking Your Order
After your order is shipped, tracking details will be shared via email or SMS, where applicable. You can use the tracking link to check the status of your shipment and follow its delivery progress.
7. Undelivered or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will coordinate with our delivery partners to investigate the delay and assist in resolving the issue as soon as reasonably possible.
Delivery may be affected by circumstances such as incorrect or incomplete addresses, unsuccessful delivery attempts, courier service disruptions, or other unforeseen events.
8. Contact Us
For delivery-related questions or assistance with your order, please contact us:
Brand: SimplyMe
Email:
Address: No. 18, 2nd Cross, AECS Layout, Bengaluru, Karnataka 560037, India