Terms & Conditions

Effective Date: October 13, 2026

Welcome to SimplyMe. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of our website.

1. Definitions

• “SimplyMe,” “we,” “our,” or “us” refers to the owners and operators of the SimplyMe brand and website.

• “User,” “you,” or “your” refers to any individual accessing or using our website.

• “Website” refers to the online store through which SimplyMe displays and sells its products.

• “Products” refers to the lingerie, innerwear, and other items offered for sale through our website.

• “Services” refers to the website features, products, content, and customer support provided by SimplyMe.

2. Use of Website

• You must be at least 18 years old to place an order independently, or use the website with the involvement and consent of a parent or legal guardian where permitted by law.

• You agree to use our website only for lawful purposes.

• You must not engage in unauthorized activities, including hacking, introducing malicious code, scraping website content without permission, or attempting to disrupt website functionality.

• You agree not to misuse our website in a manner that could harm SimplyMe, its customers, or its service providers.

We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, colours, sizes, and other details.

Colours and product appearance may vary slightly depending on your device and screen settings. Product images are intended to illustrate the product and may not represent every minor variation.

Customers are responsible for reviewing product descriptions, available sizes, and size guides before placing an order. If you need assistance selecting a size, please contact our customer support team.

4. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

Orders are subject to product availability, payment authorization where applicable, and confirmation by SimplyMe. We reserve the right to cancel or refuse an order for legitimate reasons, such as suspected fraud, inaccurate pricing, or product unavailability, subject to applicable law.

If an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law and our Return & Refund Policy.

Please ensure that your contact details and shipping address are accurate when placing an order.

5. Pricing and Payments

• Product prices and applicable charges will be displayed on the website at the time of purchase.

• Shipping charges, discounts, taxes, and other applicable fees will be disclosed during checkout, where applicable.

• We may offer prepaid and Cash on Delivery (COD) payment options, subject to availability.

• Payments may be processed through third-party payment providers.

• Promotional offers are subject to their stated terms, eligibility conditions, and validity periods.

We reserve the right to update product prices and promotional offers prospectively. Such changes will not override rights or obligations relating to an order already accepted, except where permitted by applicable law.

6. Shipping and Delivery

We aim to deliver orders within the estimated timeframe stated in our Delivery Policy. Delivery times may vary depending on the destination, courier availability, public holidays, and unforeseen circumstances.

Customers must provide complete and accurate delivery details and cooperate with reasonable delivery arrangements.

For information about delivery coverage, processing times, tracking, and delays, please refer to our Delivery Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, including its return window, product eligibility requirements, and refund processing timelines.

Due to hygiene considerations, certain innerwear products may be excluded from change-of-mind returns, subject to applicable law. Nothing in these Terms & Conditions excludes or limits any rights or remedies that customers may have under applicable consumer-protection laws.

Please review our Return & Refund Policy before placing an order.

8. Account Registration and Security

Certain website features may require account registration or the provision of personal information.

You agree to provide accurate information and take reasonable steps to protect any account credentials you use. You should notify us if you suspect unauthorized access to your account.

We may suspend or restrict access where reasonably necessary for security, fraud prevention, or compliance purposes, subject to applicable law.

9. Intellectual Property

All website content, including brand names, logos, product images, photographs, designs, text, graphics, and other materials, is owned by SimplyMe or its respective licensors, unless otherwise stated.

You may not reproduce, distribute, modify, commercially exploit, or republish our content without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics, website functionality, and other business operations. We may also provide links to external websites.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services to the extent permitted by applicable law.

11. Limitation of Liability

We will take reasonable steps to maintain website functionality and provide the services described on our website.

To the extent permitted by applicable law, SimplyMe will not be liable for indirect or consequential losses arising from the use of our website where such exclusion is legally permitted.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights and remedies.

12. Termination and Restriction of Access

We may suspend or restrict access to our website where reasonably necessary due to suspected unlawful activity, security concerns, fraud, or a material violation of these terms.

Any such action will be subject to applicable law and will not remove rights or obligations that have already arisen in relation to an order.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, website, products, or legal obligations.

The updated version will be published on this page with a revised effective date. Your use of the website after the revised terms take effect will be governed by those terms, subject to applicable law.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, the competent courts in New Delhi, India, shall have jurisdiction over disputes arising in connection with these terms or the use of our website.

Nothing in this section limits any consumer rights concerning jurisdiction or dispute resolution that cannot lawfully be waived.

15. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

Brand: SimplyMe

Email: simplyme.india@gmail.com

Address: No. 18, 2nd Cross, AECS Layout, Bengaluru, Karnataka 560037, India

By using our website or placing an order, you acknowledge that you have read these Terms & Conditions, subject to applicable law.